Services

Wilson & Flowers Travel Co. provides bespoke travel planning, itinerary design, concierge coordination, and related travel advisory services.

All travel experiences are customized based on client preferences, availability, supplier policies, and timing.

Planning Fees

Travel design and concierge fees are separate from the cost of travel reservations and are non-refundable once planning work has begun.

Fees may include:

• Custom itinerary design

• Concierge services

• Air travel coordination

• Group travel planning

• Last-minute booking support

Exact pricing will be shared prior to engagement and may vary based on trip complexity.

Bookings & Payments

Reservations are subject to availability and the terms of third-party travel suppliers, including hotels, airlines, cruise lines, and tour operators.

Clients are responsible for:

• Reviewing booking details carefully

• Providing accurate traveler information

• Making payments by stated deadlines

• Understanding supplier-specific cancellation policies

Failure to submit payments on time may result in cancellation of reservations.

Cancellations & Refunds

Cancellation policies vary by supplier and destination.

Wilson & Flowers Travel Co. is not responsible for penalties, fees, losses, or non-refundable expenses incurred due to:

• Client cancellations

• Supplier cancellations

• Weather events

• Illness

• Government restrictions

• Travel delays or disruptions

We strongly recommend purchasing comprehensive travel insurance.

Travel Insurance

Travel insurance is highly encouraged for all trips.

Coverage may include:

• Trip cancellation or interruption

• Medical emergencies

• Lost baggage

• Travel delays

• Emergency evacuation

Wilson & Flowers Travel Co. is not liable for losses that could have been covered by travel insurance.

Passports, Visas & Entry Requirements

Clients are responsible for:

• Obtaining valid passports and visas

• Meeting destination entry requirements

• Understanding vaccination or health requirements

• Ensuring all traveler documentation is accurate and current

Wilson & Flowers Travel Co. is not responsible for denied boarding or entry due to incomplete or invalid documentation.

Limitation of Liability

Wilson & Flowers Travel Co. acts solely as an intermediary between clients and independent travel suppliers.

We are not liable for:

• Supplier errors or omissions

• Changes to schedules or itineraries

• Service interruptions

• Personal injury

• Property damage

• Travel delays

• Acts of God, weather, political unrest, or other events outside our control

By booking travel through Wilson & Flowers Travel Co., you acknowledge and accept the inherent risks associated with travel.

Intellectual Property

All content on this website — including copy, branding, imagery, itineraries, and design materials — is the property of Wilson & Flowers Travel Co. and may not be copied or reproduced without written permission.

Website Use

You agree not to:

• Use the website unlawfully

• Attempt unauthorized access to systems or data

• Reproduce or exploit website content for commercial purposes

Governing Law

These Terms & Conditions are governed by the laws of the State of [Insert State], without regard to conflict of law principles.

Updates to Terms

Wilson & Flowers Travel Co. reserves the right to update these Terms & Conditions at any time. Continued use of the website or services constitutes acceptance of any revisions.

Contact

Wilson & Flowers Travel Co. LLC
suzanne@wilsonandflowers.com
@wilsonandflowers